Terms and Conditions

Thankyou for your purchase. We hope you are happy with your purchase, however, if you are not completely satisfied with your purchase for an reason you may return it to us for a full refund or an exchange (non original artwork only).

Please see below for more information on our returns policy.

All returns must be in new and unused condition.

Returns Process

To return an item please email Kirsty at artbykirst@gmail.com, from here a Returns Merchandise Authorisation (RMA) number will be provided. After receiving an RMA number place the item securely in its original packaging and mail your return to the following address:

Art By Kirst
28 Hickey Place
Opunake 4616

Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten working days from receipt of your item to process your return/exchange.


The following items cannot be returned: commissioned artworks designed specifically on request customised for the buyer.